SHIPPING
UNITED STATES SHIPPING POLICY
We’re happy to offer free shipping on all domestic orders over $149. Free shipping transit times typically range from 1 to 10 days, depending on your location. All orders ship from our facility in San Francisco, California.
For in-stock items, orders are processed and shipped within 24–72 hours, excluding weekends and federal holidays. Our warehouse operates Monday through Friday and is closed on weekends, so if your order is placed over the weekend, it will ship out the next business day.
If you selected Express or Priority shipping, your order will be prioritized and leave our warehouse right away, excluding weekends.
You’ll receive a shipping confirmation email with tracking information as soon as your order is on its way.
Sales tax only applies to orders shipped within the state of California.
INTERNATIONAL SHIPPING POLICY
We’re happy to offer free shipping to Anywhere in the World for orders over $399. Free shipping transit times typically range from 5-7 days, depending on your location. All orders ship from our facility in San Francisco, California.
If your order is under $399, we offer the following subsidized flat rates:
- $39.99 USD for shipping to Anywhere in the World
- $19.99 USD for shipping to Canada
In addition, we offer subsidized rates for small packages, depending on the size, weight, and destination. If your order qualifies, we’ll automatically apply the best available rate at checkout.
For in-stock items, orders are processed and shipped within 24–72 hours, excluding weekends and federal holidays. Our warehouse operates Monday through Friday and is closed on weekends, so if your order is placed over the weekend, it will ship out the next business day.
If you selected Express or Priority shipping, your order will be prioritized and leave our warehouse right away, excluding weekends.
Import duties and taxes are the responsibility of the recipient. Import duties for your country can be found under HTS code 4202. Duties may range from 0% to 20% + depending on the country of import.
If a package is refused because of import duties, it may be abandoned, destroyed, or returned to us. If abandoned or destroyed, we are unable to issue a refund, including the original shipping fee. If returned to us, we will refund your order less the return shipping cost. We recommend checking your country’s import policies before placing your order to avoid any unexpected charges or complications.